Shanghai Garden - Plantation

Stay away! I have ordered from here many times in the past 3 years and it has always been excellent. Last night I ordered take out and it was one of the worst experiences ever. Now looking on here, I see some recent reviews about new ownership and sounds like the same experiences I had.I placed my order at 7:11pm…a reasonable amount of time passed so at 8:28pm I called to get an update on where my food was at. I also said that I can come pick it up instead if it’s not already out for delivery. I was told “oh no it’s ok delivery is leaving right now”. I live walking distance down the street, so I thought it would be here quick. 20 more minutes went by and I tried calling multiple times only to get a “call busy”. At this point it was 8:50pm so I just went there. When I got there, the place was empty and dark with one lady who said “no food in here. He left”. I went home and just assumed the food wasn’t coming. At 9:16pm I got a call saying my food is on the way and there were “gps issues”. I asked how long it would be and was told “right now”. I waited outside in my front yard to be sure they came to the correct house and finally at 9:27pm she arrived with my food. I asked for a receipt but was told they never give receipts and I “can see the charge on my card”.The food was cold and chicken was hard when I tried to stick a fork in it (even after heating it up a little). I can’t say anything about the taste of the food as I opted not to eat it.I called today to express my concerns with last nights order but I basically got yelled at asking why I didn’t call last night if I wasn’t happy. I tried to explain that I did try to call but the phone line kept saying busy. Sadly there was no discussing with the lady on the phone as she continued to yell at me saying she was there until 11pm last night and the phone never rang. I asked if I could speak to someone else and she said “no I have customers here I am dealing with, call back another time”.I am all for supporting people and their businesses but this lady is very rude and overall very disappointing.

45 min late on a pickup order, missing items from our order, and overall food quality was not good.

Yeah they should really change the name on all the websites. It’s a Caribbean fusion restaurant. Food wasn’t ready when it said it was. Meat smelled funny. Took a single bite and had to throw it

This isn’t Chinese and that isn’t chicken. This place is under a new name and they’re passing by the old name. Came in and the lady in front was dirty and didn’t speak any English. Told them my order and they wen to the back to “cook it” but there was no cooking being done in the back. Food smelled like death I had to throw it out or risk getting food poisoning.

I’ve been coming here for years, the owners changed but the food is still as good! These nasty reviews are from equally as nasty people who can’t give change a chance. I love getting the house special fried rice with honey garlic chicken wings. I suggest calling ahead and place a pick up order, sometimes ordering online may give problems.