Fazoli's - Plant City

I ordered a baked lasagna which was burnt and hard. I also ordered a kids meal spaghetti it did not come with a drink. I asked the lady she told me a drink doesn't come with the meal I had to pay extra.

I must say that I was truly impressed with the service we received by Lucee! She was friendly and very prompt with whatever we needed. This was our first visit but won't be our last. The food was fresh and delicious and the bread sticks were amazing. I highly recommend the Alfredo! Thank you for a great first experience!!!

I went to Fazoli's this afternoon about 4:50 and just order some breadsticks to go like I always do when I work in Plant City whenever I got home in Lithia when I grab the first one and took it out of the bag it just went sagging over so then when I report another one out of the bag same thing so I called Fazoli's up complained about my breadsticks with nothing but butter soaked bread I've always loved their breadsticks ever since that place opened up when they closedduring the pandemic I was upset then I found out they reopen when I just have to go to Plant City I was so excited and going there for the last 3 weeks until today. So I'll call the store and talk to Mrs. Michelle she's an awesome managershe listened to my concerns and my complaints so now I'm going back tomorrow because she's doing the right thing and taking care of me the right way I never thought I would give fazoli a bad review until now. Whoever's Bright Idea decide toserve over drench butter Styx should get the the opinion of your consumers not your Cooks thank you Mrs Michelle and I will see you tomorrow afternoon

First time at Fazolis and had a great experience. Michelle took our order in a timely manner. She was very kind. My boyfriend loved his food. Only giving 4 stars because the broccoli and chicken in my pasta was a little salty, other than that everything was great. Better than Oliver garden to me.

One of the staff named Leslie gave me the best service I?ve had in a restaurant for awhile. She made my family and I feel welcome, giving much personal attention. All the staff was good. The food was excellent and the manager was very friendly. Most restaurants in these times late in the pandemic are short staffed and have terrible service. Fazoli?s is a shining exception to that rule.