Jamba - Plano

Employees were very vibrant and welcoming right when walking in. Super helpful, informative, and happy to help! Really good experience every time I come!

This place is great! Employees are so friendly even during super busy times!

Staff is meh. Drinks are meh. I stop going there months ago. Smoothie King is better.

The Person at the counter was not helpful. Basically rude and seemed put out that we had

Despite having ordered in advance with a mobile pick up, I was left waiting for an extended period of 25 minutes. What adds to my dissatisfaction is not so much the wait time itself, but the customer service I encountered at this location.There was no acknowledgment or apology offered for the prolonged wait. Shortly after, I overheard the staff engaging in a rather loud discussion in the back, openly conversing about my order and their apparent miscommunication with each other, which evidently contributed to the delay.Effective communication and efficient customer service are cornerstones of a positive dining experience, and regrettably, these were sorely lacking during my visit.