Erie Grill At The Delmonte Lodge

Everything was amazing except the spa. The spa single handedly cost the hotel 2 of my stars for this stay. I stay here often and will never use the spa again. The staff is non responsive and rude. Do yourself a favor and choose a different location if you are looking to relax. Definitely stay at the hotel and skip the spa.

Sorry to say, it's time for an update and I'm not over the moon. had to lower my yelp. still 4 stars, not too shabby, b- is still above average. room is dark, like crypt dark, what gives. the only light i didnt want, was the one under the sink that you cant shut off. i guess its helpful, but it also means closing the wc door, no biggie, but options people! (maybe there is a foot switch like the one for the tv area, not clear. also, no more of the finer touches, no chocolates and ice cubes, been a while, so maybe its c-19 related. service however, was awesome, so dont read into that any other way, i see it as a mgmt call, cut backs, inflation, whatever. i mean, i am grateful to get a state rate, so dont get me wrong. yea, id most probably visit again, just hoping for more lights...oh and better sitting options too, dont get me started.

Great property in a nice setting in the small suburban town of Pittsford. The service was great, the decor was tasteful and modern. The breakfast in the cafe was delicious and the offerings with a great selection.

When we visit Rochester, the Del Monte Lodge is our only choice. In other words, if we couldn 't get in, we 'd come some other time. While it doesn 't have a pool or other resort type amenities, it is simply the best hotel in the Rochester area. We have never gone so long without traveling since the onset of COVID. When we decided to take a last minute trip to Rochester, we were glad to return to one of our favorite hotels. In my opinion, the Del Monte is about 95% back to their outstanding performance levels while they deal with COVID restrictions that make it difficult to provide all of the services and amenities they do so well. This review is mainly for this stay but trust me-even at 95%, they are so much better than most other properties. Check in was quick and seamless. As a Titanium, I was offered my choice of points or breakfast. My room was spacious, very nicely appointed and squeaky clean. Typical out of town questions for recommendations, etc. were well handled by the attentive front desk staff. One quirk we encountered is the bar closes at 9. That is pretty early for us. Per current New York law, you have to have food if you order drinks. Even if it 's just chips, you need to have food. As the Restaurant closes at 9, so does the bar. Hopefully this will be a thing of the past when we visit next. We enjoyed our breakfasts at their restaurant (Erie Grill). They were excellent as always. The Del Monte is located in downtown Pittsford on the Erie Canal which features miles of trails along the canal. We especially enjoy walking the canal. It 's always nice to come home and when in Rochester, the Del Monte is our home.

Top notch place! I have stayed here several times the past few months and never disappointed. Always welcoming. I travel for work from Massachusetts through New York State from Syracuse to Buffalo to Cleveland Ohio to Northern Indians to Louisville KY. This is one of the best hotels I have found. Reasonable rates. They have spa on property and a very good restaurant Erie Grill. Update Jan 9, 2019. Stayed here again this week for 2 nights. Upon checkout at 04:30 I found my car ransacked. Turns out 2 or 3 vehicle in the parking lot were hit along with 15 total vehicles in the area. This can happen anywhere but this does feel like a safe area. The hotel clerk told me he would have the GM call me later in the day however no call.