Dunkin' - Pittsburgh

Ordered three drinks two were wrong but cup said what it was supposed to be. I completely understand mistakes happen but when calling just to see if I can get correct drinks next time I?m there, after calling multiple times there is no answer duringtheir hours of operation

It's best to order ahead online and then pick it up inside because there is always a line at the drive thru. The lobby is only open to people picking up mobile orders

Typically always go through the drive thru. Usually never wait that long, however depends on what time of day you go. Staff is always friendly and there are a decent amount of places to park.

Absolutely shocked by the attitude of the workers in the drive-thru. I ordered a coffee and I I didn’t get what I expected (sometimes it happens, I get it, this is not why I’m mad). The lady that was taking our order was in a such a rush and sounded like she didn’t care much. So, I went back into return my coffee and the cashier lady was so annoyed with me, rolled her eyes but did agree to change my drink. Very unpleasant experience. I got matcha latte instead and she didn’t even mix matcha well enough, it was just sitting at the bottom of my drink. Super unpleasant and upsetting experience. Would not go back to this location.

I'm here almost every day lol. The employees are always working hard and are friendly. I appreciate their service