The Cheese Steak Shop - Pittsburg

I walked in.To the cheesecake shop To order steak fries And they actually Give me plain steak fries When I got home and I saw that there were no toppings Just regular steak fries.I called and told the steak shop that my order was Misunderstood the manager argued with Me about the steak fries and then hung up in my face I had called back several times about seven To resolve the issue that could have been resolved over the phone , but I made it to the steak shop The manager there did Handle things professionally I had to drive thirty minutes And cross a bridge To go back and get a Seven dollars That could have been refunded to me in a better way Since I showed up personally she refunding my money I do not respect the way people at these food chains Do not like to do their job.Please note that the Customer is always right After the disrespect From Julia.I will never encourage Or go to the steak shop chain Anywhere ever again because I see That they have put put irresponsible Employees in places they work should not be I will be going to corporate Mind you, I do not have a lot of money to waste and this was my last fast food purchase and I wanted steak fries. Please heed my word This place does not deserve your head earn Money.While the cost of food is outraged

The last couple of times I’ve ordered from here have not been good. They’re participating in shrinkflation. I will order a sandwich and they will leave over an inch of bun with no food on it. Just get smaller buns if you’re going to be ripping people off. PAID $28 dollars for an empty bun and a large fries that literally came with less than 10 fries. The basket was empty as well. Both times the food is extremely cold. The cheese stake shop in concord is WAY BETTER and I will not make the mistake of purchasing from this location again

I have had Philly a lot of time but this time very wet. Too much grease.

Been coming here for years, lived out in LA for some years and could never find a good philly cheese out there so when I moved back I had to come back and visit. Heard they got bought out so I was skeptical, liked the updated refresh of the place it was well needed. Was also glad the sandwiches didn't change at all still were the same as the day I left. Service was a lil slow but it's always been hit or miss with this place. Can't wait to try Brentwoods as well.

I love this place...they are very accommodating and always give you what you ask for and the food is great so what's not to like?