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Contribuiți la feedbackI'm sorry, but I have lived locally for several years and have been to this particular location several times.I believe that after the pandemic this place has gone down hill.The last 2 or 3 visits I've notice that cleanliness has been horrible. Quality goings down and improved reluctant to eat food being prepared from the rude teens that work their without any adult supervision!I won't be going back unless things change.
On line ordered pizza and calzone so the wife could pickup on her way home. Received a call they are out of calzone and was offered a refund or option, switched to the chicken cesar salad. My wife shows up 45 minutes later and the door is locked. Employee comes to the door and says there not taking walk in orders because the manager is on vacation and short staffed. They let her in when she said placed on line and paid. Pizza wasn't prepared so she has to wait, on line says 31 minutes. She noticed there was only a couple orders prepared so why after 45 minutes isn't our pizza ready. There is a $3.99 difference in price between calzone and salad but they cant give refunds because the manager isn't there, guess that turned into an additional tip. Employees are dressed sloppily wearing a T shirts no uniform, very unprofessional. These last two experiences at this location have not been good, the owner need to hire a team that's willing to give the service they used to have.
Papa Murphy's is very convenient. I can call and order ahead and just pay when I arrive and go. They usually have a special going on, and the staff are usually helpful and knowledgeable of the daily deals and which pizza to buy. The salads are fresh, and they even have a larger variety of desserts.Vegetarian options: The serve vegetarian options.
I went in to the pinole location at Noon on Tuesday. The counter holding the toppings was filthy. Toppings everywhere and none of them looked fresh. The one female employee was making a pizza, and did have her hair up. However, she wasn't wearing a hat or an apron. I believe that she was wearing gloves, though. I walked in and out. I won't return.
Tried to order online, site said unavailable. Pulled up at 8 10 pm. Was told they couldn't accommodate our request. They would be closing soon and had to be somewhere soon. We left without pizzas. This visit was disappointing, but I should have noted the time.
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