Beryl's Pepper Pot - Pickering

I arrived at the restaurant at 10:37am on a Monday morning. There were no other customers besides myself. I ordered a small chicken soup and Ting drink at the takeout counter. I had some time to spare before my appointment at 11:30am in the same plaza, so I asked if I could quickly eat my soup at a table in the dining room. Unfortunately, I was denied access to the dining room because I had ordered at the takeout counter. Despite pointing out that there were no other customers present, the staff member insisted that was the policy. This experience left a bad impression on me, and I will not be returning to this restaurant. Additionally, I overheard from the cook at the old downtown Oshawa location that he had engaged in inappropriate behavior with a girl at the chef's table in the back. I cannot recommend dining at this establishment.

I was feeling lazy over the Easter holidays and ordered some fried dumplin for Good Friday and 12 snapper for Easter Sunday (also don't like to fry food in my home) and Beryl's did not disappoint. The service was excellent and the food was fresh and hot when picked up. My dumplin(s) were huge and not greasy and my snapper was done to perfection. May have them cater my next family gathering. Well done everyone.

The excellent service is a wonderful complement to the already fresh and delicious dishes. We appreciate the effort to distinguish yourselves from other restaurants where customer service and manners are lacking. The stew chicken, oxtail, fried snapper with rice and peas, and curry goat roti were all exceptional! Thank you.

I ordered a large jerk chicken and rice and peas with coleslaw.I didn't get no coleslaw and I only got 3 small pieces of chicken. Rice and peas was so dry no gravy and which I told them to add. This is the 4th time I ordered food and very disappointed.

I tried to call in my order and was told no I have to come in and order. The ladies working there hate their jobs I'm sure, very rude and irritable. The food tasted yummy but the large oxtail and large jerk chicken were 80% rice. Was supposed to be a leg and 2 thighs, the thigh was cut in half. Most of the oxtail was just a bone and the ones that had meat barely had any. Paid a good price for these dishes and I feel it's a total rip off.