Pt Pho Express Thunderbird - Phoenix

There was an interesting piece of hair from the private regions. Downright disgusting and creepy. Never will recommend this place. Can’t say that about everything thing, but still very gross. Not even sure if I can add a picture because of it.

The food is average but the customer service is very bad. Every time we have gone it seems like it's almost painful for the employees to work. We were always treated very rudely. Advice to employees if you do not like where you work go work somewhere else!

Tasty Pho place. The broth is super hot(temperature wise), which I appreciate. They give a lot of noodles and add ons. Super tasty. Since I take it to go, I make sure there is a chill in the air before I enjoy it at home.

The two young ladies have always been nice and friendly, customer service atmosphere would be a 5/5 from my end. I always come here on my cheat days from the gym for some pho however , I got the pork egg rolls this time and they were straight up raw. I thought bacon? The girl said no there 's no bacon in the egg roll so I thought okay, they 're straight up undercooked. I had shown them to her and she said she 'll speak with the chef . They offered to remake them but at that point the chef couldn 't even make an egg roll right so I didn 't trust the quality of their food . I asked they give me the tofu egg rolls instead and I was literally just fuming when I opened them up and they were straight up GREASY from how long they kept it in the oil. The tofu had a sour cream like texture rubber like lumps ; those similar to low fat cottage cheese. what kind of chef can 't even manage egg rolls?

Great place for lunch. Quick and simple. Sometimes that is exactly what someone needs. Thank