Kung Fu Tea - Philadelphia

Terrible experience! The rice ball did not meet expectations at all—it was crunchy and overly crispy, and worst of all, I found a piece of hair in my filling. Additionally, the boba was not cooked properly; it should have a chewy texture, but mine did not possess that at all. Overall, I was very disappointed. Rating: 1/5.

This location has improved its bubble tea options. They have a great selection. However, there's an issue with ordering through the app: when a drink is unavailable, they claim to have called, but I never receive a call. I hope they can resolve this issue. Other than that, it's a nice place to get boba.

Another thing, my popcorn chicken came with fried pieces of ginger. I’m not sure if that’s intentional because I’ve ordered it before without the ginger, so it was quite the surprise. They do have great food and customer service, but they seem to consistently mess up my orders. Additionally, they’re always running late with orders. I ordered a drink during a slow period, and it still took at least 10 minutes. Today, it took about 30 minutes, but I went during a busy time, so maybe that’s understandable.

I just received the order that I placed through doordash, and there is a long black hair in my milk tea, hanging out from under the seal. This is absolutely unacceptable, unsanitary, and honestly disgusting. First time I’ve ever been unhappy with bubble tea. Besides that, the garlic chicken was a huge disappointment as well. It didn’t taste freshly made, it didn’t seem to have any garlic flavor at all, and the chicken was dark meat, and of questionable quality. I only took one bite before throwing it in the trash.I’ve worked in the food and beverage service industry for 17 years, and would not normally leave a one star review over a hair. I understand that sometimes things happen, but based on other negative reviews I read for this same location, its safe to assume unsanitary practices are a regular occurrence at this location, so I highly recommend going elsewhere. Mr. Wish on Bustleton Ave has great bubble tea, and is super clean. I’ve also been to the Kung Fu Tea on Grant Ave, and was also very pleased with the quality and cleanliness there. I would avoid this Cottman store at all costs. This establishment doesn’t just serve beverages, it also serves chicken and shellfish (shrimp), which are two foods that can cause serious foodborne illness if not handled properly. My biggest concern with this establishment would be the risk of cross contamination, and I base that on another customer’s review which stated they witnessed an employee wipe the rim of her cup with the same rag they had just wiped down the counter with, and by doing so, any germs, viruses, bacteria, etc that had been on the counter were now on the customer’s cup as well, putting her at a much higher risk of contracting a foodborne illness.I have personally sat through an 8 hour Food Safety course required rand received my Food Safety Certification by passing the exam required specifically for owners and managers in the food service industry, which is more in depth and extensive than the standard Food Handlers exam alone. The required score to pass is 70%. My exam score was 97% I’m not writing this review to bad mouth this establishment, I’m writing it to hopefully help someone avoid food poisoning, and to hopefully encourage the owner/ management to start following proper food safety procedures and regulations.

I love the bubble milk tea's so delicious service was great very nice the onigiri are yummy and so are the macarons can't wait to try more item's.Food: 5/5