Wendy's - Phenix City

Food was fresh and order was right. Went through the drive thru and the girls were very friendly.

Food was at least good. Service was not. Went through the drive thru. Ordered 2 breakfast burritos. Paid at first window. Went to 2nd window gentlemen asked me to pull forward they were still making them. Ok no problem. After watching 3-4 cars behind me get their food and drive off. I got out of my truck walked to the window and asked about my food. He said not ready yet and just wait. I explained that I watched several vehicles get their food. He says hey we 're short staffed and just hang on Dude . At that point, I wasn 't happy. Asked to speak to the manager he again said Dude we only have 3 people here. Then at that point put my food in the bag and tossed the bag to me. Will never go back and will definitely not recommend. I understand places being short staffed, but the overall lack of professionalism by this employee, well Wendy 's, you lost a customer.

I got breakfast and it was awful. The biscuit was hard and dry and the chicken was ok. My son couldn't eat the English muffin due to be hard and dry and sausage was dry. The tea wasn't even sweet. The gentleman was very nice but breakfast wasn't hitting on

This place is a joke! Pull up to speaker lady on the speaker was rude! Had to repeat our order to her after she told us to order when ready! Told us to pull up… pulled up, that’s when our total was announced. Paid by card gave us our drink and was asked to pull around the building to the door! Strange because they were not busy at all we were the only ones there! But we pulled around. Young girl comes out with our food but stands at the top of the steps and yells out our order! Never will I ever give this location my money! Ohhh and get this no receipt

One of the best fast food places around! Everyone is always so nice and the service is very quick!! Food is great too!!