Mcdonald's - Peterborough

To many problems in drive thru. Need people to get order straight.

Dark and black. No customer service or interaction. May as well vend like Japan. Food is made wrong 50/50. Well over half the staff has no concept of westen urgency. You need to train people more efficiently.

It was very good experience with my friends enjoyed

Possibly the slowest McDonald's in Canada... Consistently on weekdays and weekends.

My Mother, daughter nieces visited the mall this afternoon. We decided to have lunch I placed a mobile order through the app.There were many other individuals who were also waiting for their orders. An employee announced an order number, but didn 't speak loud enough for anyone waiting to hear. I asked another person who was waiting if they heard the number they called, but they weren 't sure what had been called. I approached the counter to find out what number had been called was ignored by every employee working there. I finally asked the cashier if she could tell me if it was my order that was bagged sitting there, to which she responded Oh, I don 't know didn 't bother to check. Mind you this particular employee had literally been standing around doing absolutely nothing the whole time I 'd been waiting. I could see one male employee boxing fries, making the drinks, bagging the orders...while the female employee did nothing to assist. Other order numbers were called while this random bag sat there with the food inside getting cold. Finally an employee checks the bag calls out the order number which was mine. I said to the female employee who I had asked earlier if the order was mine, I has asked you if that order was mine you said I don 't know didn 't bother to check! My food has now been sitting there for 10 minutes I could have already been eating if you 'd checked my order. Then another male employee appears to announce We called that order , not sure how this employee would know as he wasn 't around while I 'd been standing there waiting.Let 's just say this was a disappointing experience, my family 's food was cold by the time we received it the employees basically told me I should have been there when they called the number. I 'd been standing there the whole time!!!! The employees should announce the orders so customers can actually hear what they say!!