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Contribuiți la feedbackWe have visited this restaurant many times and the food is always great. However, our experience was tainted by the rude behavior of our waitress. This is the reason we no longer visit the Mesa location. The waitress seemed uninterested in serving us and her tone was disrespectful. Despite this, we had a pleasant experience when a younger male waiter assisted us. Unfortunately, we do not wish to be served by the older female waitress again. It seemed that she struggled to understand my husband, who has a Spanish accent, which led to further rudeness. It is worth mentioning that the waitress also had an accent, making communication difficult.
This place is an experience! We had great service from our waitress. We had to ask twice for our ramen and glass noodles but she was on it each time. It is not a place where you go to eat quick but we will definitely go back there. Such a fun lunch and new flavors!Food: 5/5
Awesome restaurant. She was our waitress and helped out so much. First timers here. You choose what four types of meat you want to begin with. From a list of about 30. They bring huge portions of those first four chosen meats. The waitress lights the grill. Takes drink and appetizer orders. All unlimited. You cook your food. Which is so easy. And enjoy. Your busy cooking your food and chatting away that you never even think to pick up your phone or get bored for a minute. The cost is 30 per person for all you can eat. Definitely worth it and more. I can’t wait to go back.Kid-friendliness: Since your grilling at your table. Probably not too kid friendly.Parking: Parking is very limited as there are a lot of restaurants crammed in this spot.Wheelchair accessibility: Wheelchair accessible parking. Entrance and bathrooms.
The food was good and fun to bbq at the table. However the waitress was not attentive and borderline on the rude side. The booths are low to the ground and differently not made for bigger people like myself. We went here on a Friday night and the wait not surprising was 40 minutes as it was busy. Will I ho here again, maybe on a different day.
It's was our first time going to this restaurant party of 6, and it was not what people hyped about this place. The Customer Service was horrible, we asked for forks and the waiter said we only have 4 so 2 of us ate with our hands. We asked for rice, and again they waiter came back and said we only have 4...? I was so confused... from the beginning, we felt like we were getting pushed out to hurry up and eat. Also, we asked for a refill 3 times, 3 different waiters kept coming and asking ? [with attitude] yes! We told them we hadn't received the refill! They[waiters] seemed really annoyed. The last straw we received our $245.43 check [w/18% gratuity already included] we had it ready for them to come get it..yet again we tried to get their attention kept getting ignored. 5,10,12 min pass, one of the waiter comes to our table and says I NEED YOU TO PAY! My husband was livid. We will definitely not be returning to this place! I rate it a negative 4 stars!