Taco Bell - Pensacola

I occasionally stop by this restaurant for lunch on my way out as it is convenient, but I have consistently faced issues with missing items, incorrect orders, and a lack of cleanliness. The floors are always sticky and most of the tables are dirty with trash left on them. The only redeeming quality is the good food from Taco Bell. However, the overall experience is tainted by the poor cleanliness and mistakes in orders.

Even though we arrived 15 minutes before closing time, there is no excuse for the rude treatment we received or the poor quality of food we were served. The service was unacceptable and we did not receive some of the items we ordered. The items we did receive were of terrible quality. I would like to be compensated for our experience tonight. Thank you.

I waited at the drive-thru menu for 5-10 minutes before a voice came through the speaker informing me that they were no longer taking orders. This happened during lunchtime at noon. While there may be a logical explanation, I have no interest in finding out. I suggest going to a different Taco Bell location if you want to get food. This experience has made me decide to never visit Taco Bell again. Goodbye!

I am a food delivery person, and I try to avoid this restaurant. They are often rude and I have to constantly deal with the ramifications of their poor service. I have seen promising turnovers of employees, but it seems the “bad apples” take over. Always ends up the the employees making their own rules. Waiting through long lines, lobby closed when it is supposed to be open, and being unreasonable and rude when you do not want to comply with their made up rules. I do not know who manages this store, but this has been going on for over a year. I give up! Some management needs to intervene and close it down or do a complete retraining program. The worst place around!!! If they are so hateful with customers, then think about the passive aggressive things they are doing to your food. Stay away from this store!!!

Worst taco bell in Pensacola. Prices are incorrectly listed on the board, with more than $1 difference. Everything crammed into a small paper bag with nacho fries being on the bottom under burritos. They not only were smooshed but also tasted OLD, borderline cold, probably from being under a warmer so long. Nothing was wrapped properly, half of the filling from the tacos had fallen out. And to top it off, the cinnamon twists were placed UPSIDE DOWN. Cinnamon sugar was everywhere. I just don't understand how something so simple could be this bad. Where's the quality control?