Panera Bread - Pensacola

Food is great but this is the slowest drive thru in town. Sometimes when I make the mistake of visiting this location and get stuck in their drive thru, I wonder if it would have been faster to drive to the location across town. Paneras are not known for their speedy service but this location is particularly bad. If there are two cars in the drive thru, don't expect to get your food in less than 30 minutes. I wish I could say this was a one-off lapse in service, but I've unfortunately visited this place many times given the close proximity to work.

The egg white breakfast sandwich was good but the avocado slice was tiny about my pinkie that's barely existed.

Pretty disappointed. I ordered food for pick up, I drove a total of 25 minutes there and back last night for dinner for my 6 year old and myself. Got home and my chipotle chicken avocado (with no chipotle sauce because it was for my kid) was a grilled cheese instead. I only ordered that for my daughter so she would actually eat her meal… she did not eat that part of her meal I ended up cooking anyways. But I was told a manager would call me back and that also didn’t happened… honestly I would of checked my food when I picked it up if all the items hadn’t been checked marked on the bag as if it had been checked already.

I can’t tell you how many times they have messed up my order when I order delivery for school. Finally gave them a chance for rapid pick up. Order was suppose to be ready at 8:01 it’s 8:13 and still haven’t gotten it. Not sure what is rapid about that. Seriously, go anywhere else around here. You can see the kitchen staff moving at a sloths pace.

The friendly barrista helped patiently walk my special needs teen through ordering on their own and paying with a gift card. They were kind while not being infantilizing which is super appreciated. Although it was a brisk morning we sat in the sun at the outside seating. I enjoyed their hot tea/coffee bar and had several decaf options from which to choose.