Kfc - Pensacola

Wait wasn't long. Food was hot. Friendly service. That's why I'm giving them 3 stars. However, the Famous Bowl I ordered didn't have enough chicken and the pieces were really small. Combined, they barely cover half of the bowl.

Don't bother if you intend to order at the counter and eat there. We waited for 10 minutes at the cash register (only ones in line) with no service. There were several employees working, and some of them made eye contact with us, but they were completelyfocused on the drive thru and never made their way to the counter. We left.

Out of mac and cheese, don't carry grilled chicken and biscuits were old and hard! However they were very friendly and the food tastes just like you would expect from KFC!

Staff rushed my order. I ordered a 2 leg and one thigh meal and they didn’t give me one of the legs. I ordered a chicken tender meal and they only gave me 3 when I asked for 4 and they were so tiny. I asked for ranch and they gave me barbecue sauce. They even repeated me my order and gave it to me wrong. I was very disappointed and will not be back

This place has IMPROVED BIG TIME this year. Every time we pull up to the drive thru (1 or 2 times a week) we get great service. The food is almost always on point.Management has made this place the best KFC in 100 miles. So much so we drive across town now just to get this one.Management is amazing.