New Overlander - Pembrokeshire

Visited today for Christmas Dinner. The service was not great. They were very understaffed and we waited 1 hour between courses. The food wasn't what was expected for £80 per adult. The soup had a strand of hair through it. The meat was tough and difficult to carve. The mashed potato was packet mix. The homemade Yorkshire puddings resembled pebbles from the beach in texture. The cranberry sauce arrived in the bases of the mince pie's that were served later. The sticky toffee pudding had no sticky toffee sauce whatsoever, just a brown sponge and beige custard that tasted like water. However, there was a lovely light refreshing shop bought ice-cream served on the top. The cheese board was small slices of various cheeses that had to be shared, with an assortment of 12 crackers served with 3 grapes between 5 people. All whilst sat in the cold with the ambience of two dogs barking throughout a 3hr 30 minute sitting of waiting for meals. The type of meal you would expect at your local greasy spoon near the local family shopper of a boarded up council estate. I am sorry I expected a little more than what was served. The manager was not very approachable and did not like negative feedback. There was no apology, however she did reduce the price. Edible, if you have you're own teeth.

Called in without booking, waited 45 mins for a table but was well worth the wait! Staff were all fab, especially the 2 young girls helping out the waitress! Food was great, I thoroughly enjoyed my braised steak while my husband passed comment several times on how good his chicken feta was! A well run, family business that I would love to return to again again

Upon arrival, the young ladies behind the bar made us very welcome, asked us to find a suitable table, then they would come to us, for table service. We had a infant with us, so required a high chair, this was sorted very efficiently. The ladies came over to us with suitable menu's and requested if we would like any drinks to begin with. These were ordered, then we chose our food. Order was taken, food arrived in a short time and we all found it very delicious. Welcome, service, ambiance, staff were of a high standard. We'll done!!

Look good from the outside was recommended. Granted they havent been for a while. We booked for Sunday lunch. Very busy. Very disappounted with the meal. 4 strips of lamb bit chewy 2 boiled pots 2 roast pots hard carrots asked for some peas approx 2 dessertfuls. cauliflower cheese and broccoli. Swimming in gravy. Not cheap either. Sorry we wont be returning

Don't bother horrible food under cooked and a very rude manager! Vegetables were rock hard and beef was blood soaked.