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Contribuiți la feedbackI had a very disappointing experience. Considering how much I spent, I expected much better quality. I cannot recommend this place.
I reached out to the restaurant and spoke with the manager, Chris, who simply apologized but said there was nothing he could do since I ordered through Uber Eats. He didn’t seem genuinely concerned at all. Overall, the food was of very poor quality and management was lacking. Save your money and choose a different place; the reviews really reflect the experience.
The burgers are reminiscent of fast food options and are definitely not worth the price.
It definitely was an experience, just not a great one.Both Burger Experience and Wing Experience are shadow kitchens operating out of Smokey Bones.The time I ordered through DoorDash, the order was completely wrong and after taking off the bits we didn't like we STILL got sick from it.Do. Not. Eat. From. Here.
I did a curbside pickup order of the cheeseburger combo. When I received it, there was no toppings except for the cheese. I went back through the options to make sure I didn’t accidentally tap to remove them, but the only way was if I’d tapped on each topping option that says “No [insert topping name here].” I would’ve brought this to someone’s attention but I was too hungry so I went ahead and devoured the plain cheeseburger. The patty itself wasn’t even big enough to warrant a $10 price tag, IMHO. What’s more, I had to go back inside to get a straw and some napkins. Not a good first experience at The Burger Experience.
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