Mcdonald's - Parma

The employees at this restaurant location often neglect to fulfill mobile orders, leading customers to have to physically go inside and complain in order to have their orders made. On average, I wait about 20 minutes every time I visit.

We placed our order and noticed later that we were charged for an item we did not order. Thankfully, the staff member was able to compensate by providing us with something of higher value to make up for the error.