Baskin-robbins - Paramus

Very very poor service and very less quantity Taste is not good Rude response

Me and my friend came to get ice-cream and they didn?t even ask us what we wanted so we left

We went at 10:15 to get ice cream after a long day full of dance, tired and hungry. They were closed even though they say they close at 11. This was very disappointing to my whole team. I will never go there again because of this letdown.

There was only one worker who I assumed to be a customer when I first walked in. He was in a phone call while eating a breakfast sandwich, sitting in the lobby area. Never would have thought that he was an employee let alone a manager. He walked behind the counter and he was still talking on the phone. He saw me and didn?t take my order or help me. So I called him out and even after, he hung up the phone a minute later. Service was trash. Attitude was trash. Would give zero stars if I could.

Stopped to get ice cream cones. No other customers were in the store except my husband and I. After waiting a considerable amount of time to be waited on we asked if one of the 5 workers standing together talking could wait on us. That was bad enough but when we actually got the cones we realized that this was not a reputable business. The amount of ice cream in each cone was less than other establishments give for a kiddie cone yet they had the nerve to call it a small cone. All kidding aside, the amount of ice cream was a scant tablespoon where the ice cream barely reached the tap of the cone .When I inquired about the amount of ice cream they had the nerve to ask if I was being sarcastic. All we wanted was our monies worth, nothing more. Do not go here unless you want to get robbed of your money wo getting what you paid for! There are plenty of other ice cream stores around that appreciate your business!!!!