Dunkin' - PALMYRA

Honestly this is the only Dunkin I would go to if I could help it. This is Dunkin has a great staff. They are the fastest Dunkin donuts in this state and most in Connecticut.

The ladies here make the best coffees in town. They are far superior to the other dunkin in town. Would be perfect if the had sesame bagels and opened at 5am so I never had to go to the other one.

This review is for the Dunkin' located inside Walmart in Palmyra. I point this out because many people seem to confuse this review section with the drive-thru location between Irving's and Burger King. Just to clarify, I work at this Dunkin', so I may be biased in my opinion. That's all!

The customer service at this restaurant is amazing. They stir the iced coffee after brewing it so it doesn't have a burnt taste, and they also stir your coffee before handing it to you. They have a well-stocked coffee wall with various options for take-home purchases, as well as decent coffee cups for sale. The place is always clean and it seems like this Dunkin' Donuts at Palmyra Walmart really cares about the quality of their products and service. If something goes wrong, they will quickly correct the issue or remake your order. Overall, it's a great place with exceptional service. I highly recommend checking them out.

I ordered a sandwich at this restaurant on a Wednesday morning at 10:20am, but it was served completely cold. The employee working at the time seemed distracted, even eating while preparing orders. I saw her heat my sandwich on the wrong setting, but she did not correct it. I didn't have time to ask for it to be fixed as I was on break. It was disappointing to see this lack of integrity and laziness in service, especially since I have always had good experiences at this restaurant before. I assume this employee must be new, as I have never seen her before today.