Sonic Drive-in - Paducah

Brand new drive-thru, but they don’t bother to take your order. Finally drove up to the window and saw 3 people inside, 1 was screaming and hollering and flirting with the male worker. The other female stood there confused. She came to the window and spouted off some total for which I told her I hadn’t ordered yet. So she shut the window and yelled that someone drove off, while I’m still waiting to order. Finally got my order. There is no “shake” to their milkshakes. It’s watery flavored milk. No consistency. They need more employees, or at least some that want to work. Service and food was bad before the reconstruction, but I thought it would improve after. It has not. That was my last trip to this Sonic.

The food was warm. Fries were oily. Honey mustard tasted like yellow mustard. Kids chicken strips one of the two was so hard my daughter could not eat it. Popcorn chicken and chicken sandwich were good. Hamburger was not good. Service: Take out Meal type: Lunch Price per person: $1–10 Food: 2 Service: 2 Atmosphere: 2

Been sitting here waiting for at least 30 minutes for 2 shakes and a bag of ice! Then, after waiting all that time the manager comes over and says they're ice cream machine is broken! Could you not have told me this sooner?!?!?Service at this location always takes forever! Service: Take out Service: 1

The service was absolutely terrible! We waited over 35 minutes for our food and had to ask about it twice, even going up to the counter. When we finally got home, our order was wrong. I'm very disappointed.

I overheard two staff members discussing an incident involving their cat's severe diarrhea that ended up all over their faces while they were sleeping. It was incredibly unappetizing and nearly made me feel sick.