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Contribuiți la feedbackBefore July 5th, we ordered two family packs, and I discussed our request for both the spicy and mild sauces with Elijah, along with the discount we were promised. However, when my husband went to pick up the food, he was informed that no discount was applied to our phone number, and there were no sauces included. This meant we had to send him back, as barbecue just isn't the same without sauce. When he asked to speak with the manager, he was told the manager was busy. There was no offer of an apology or an attempt to rectify the situation. The customer service was quite poor, and the meat portions were small as well. Spending $100 each time is starting to feel unwarranted; we may need to look for another restaurant. Overall, we are very disappointed.
We stopped in for a quick bite since we didn't have much time. I ordered half a rack of ribs, and they were excellent! I ended up taking some home with me. The staff was very friendly, and our waitress was great. Overall, it was a worthwhile stop!
Not sure what I was eating, but that wasn't the best ribs. The cook had barely cooked, then he sent them out. I should have sent her back. Make sure you pick up the WAREN. They were not busy, so this was not an excuse to send barely cooked food. I could make a comment here about giving him the person with the salad. We have to go back.
Wow. We drove through the drive thru here and ordered two sandwiches-a bbq turkey and a bbq chicken. When we got our food, it looked like the person packing that had eaten ribs and forgotten to wipe their hands! BBQ sauce and fat all over the outside of the containers and the sandwich enclosure. Our hands were covered before we even got to the sandwich. Not good Rib Crib! We want to eat in the car. It was soooo messy!! The food was good (although we couldn't tell the turkey except the chicken and they weren't marked), but we definitely won?t go back through the drive thru! Only two stars of us, as there was much more work to keep the car and ourselves clean than the food was worth! Is that funny? There was no bbq sauce on the sandwiches. It was in small plastic containers for us to put on ourselves and they were clean. UPDATE: After receiving an answer from RIbCrib, which was asked for further information, I didn't hear anything after a month. This leads me to believe that their concern only applies to external phenomena.
What a complete disappointment. We had guests over and wanted bbq we recommended our local Rib Crib because we typically love it everyone is kind, and the food is great. Tonight however was horrible. We were missing items, extra meat orders were wrong, I actually had bad Cole slaw, bitter and wilted, fries were cold, ribs tasted like they were days old. I could go on ?. This was a horrible experience. Because of the money we spend and the wait we endure this will be the last time we go to, or recommend Rib Crib in Ozark.
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