Burger King - Ozark

I don't know what happened but this location made a 180 and was really good, then the fire shut it down.

Ordered a burger with no cheese. Sent a cheeseburger back to them, the cook wiped off the cheese and sent it back. Along with other things wrong with the order. The employees were laughing because of the way were becoming after realizing what they had done. They did not, in any way, say sorry for any of their attitudes or the order. I reached out several times the website over the incident with no response. Absolutely would never go there again or any other for their lack of customer service.

Ozark Burger King is the worst. I go there on the weekends cause I'm sick to death of McDonald's. 9 out of 10 times I go there they have no biscuits. This is after eliminating biscuits and gravy from the menu altogether for reasons I'll never understand. Then, miraculously, when they DO have biscuits, they're like hockey pucks you break your teeth on. I understand the understaffed and the food cost woes, but they are never THAT busy, and as my wife was a manager there for years I know you could run that store efficiently with 3 employees. If you're not going to do things right, then just shut down already and let a Hardee's or some other business take over. Literally the worst of the worst. Y'all need new management badly.

No matter how you want your food to be PREPARED, they will fix it WRONG ANYWAY. This was my LAST TIME coming to this location because they can 't EVER get my burger RIGHT. It isn 't ROCKET SCIENCE when preparing someone 's order to what the customer is stating HOW they want it PREPARED. It seems that Have It Your Way has LOST it 's way at this particular location.....SMH ???

Whoppers and french fries are always family favorites! The wait time for your food is insanely long!!!! I went 2 days in a row, and both days, they messed up my orders. I would stop going if there was another BK close.