Jersey Mike's Subs - Owings Mills

Went inside store to order. Order a Big Kahuna Steak sub. Drove 30 minutes to my office and noticed order was wrong. Second time this happened in a few weeks. Called store and asked to talk to manager. Lady said to bring back sub for a refund or remake. Told her I already wasted time and was not going to drive back to store but just wanted to report the problem- told her I threw out sub. She said they were down staffed when I asked why can 't they even make a simple order correctly? They were NOT under staffed- there were three employees working and only one other customer in store. When I mentioned this to her she curtly said we are very busy and hung up on me.... Food: 1 Service: 1 Atmosphere: 1

Don't know what I expected sorry! Won't be back. Food: 2 Service: 2 Atmosphere: 2

Please hire an experienced adult to supervise your teen staff at night. I can’t believe how nasty dirty and thilfty this location was. Subway was closer, cleaner, and has better customer service. Disappointed is an understatement. Service: Take out Meal type: Dinner Price per person: $20–30 Food: 1 Service: 1 Atmosphere: 1

Wheelchair accessibility: None There are curbs Service: Take out Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 3 Recommended dishes: Turkey Sandwich, Chips

They never open on time!!! I try to come here before my long 12hr shift almost everyday because I literally live across the street and it’s 10:25 am and they still are not open! This is every damn time I try this location during this time of day! Change the hours before I file a complaint at BBB! Or hire a more reliable manager that will open when they’re supposed to! I shouldn’t have to drive 2 miles to another location because the workers are never on time. I’d been fired from my job had I opened the store late EVERY SINGLE DAY! I’m not even about to start in that evil unpleasant crew where everyone looks angry! JUST AVOID THIS PARTICULAR LOCATION!! Service: 1 Atmosphere: 1