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Contribuiți la feedbackObviously they are incapable of taking a order right, I know they lazy but damm can not be stupid to thank god never back
They have a 2 for $5 so why charge me $9.82 for 1 egg and cheese crissandwich and one double meat. Even after asking the drive thru about it.
Drivethru workers do not speak loud enough to be understood. Asked for no cheese or mayo, there was cheese and EXTRA EXTRA mayo. I understand people make mistakes, but mistakes get reviews too.
Had a horrible experience with the manager here this evening, Marie, Maria? We go here sometimes, my kids like those big chicken sandwiches. We ordered one, and an original chicken as well, got to the window and a very kind, respectful young man named Juan, gave us our order. Oops Juan! I have 2 regular chicken sandwiches, and I ordered one of the bigger. No problem, he went to go get us one, mistakes happen, its all good. But poor Juan, his manager Maria, was rude to him and us, wanted to charge us for another meal. I refused, and then she instructed me to give back my bag, after I had paid. Absolutey not. If your HQ knew you were digging thru peoples paid for and already handed over bags during covid, you'd be fired, Maria. I dont want your hands in it.... but I was happy to give you back the extra sandwich. Could have just asked instead of going to great lengths to be a jerk. Juan, you were sweet, kind and patient, even thru your mistake. Your manager just wanted to make you feel bad about that mistake, but remember, some people are just ugly inside. Maria: not everyone is trying to scam bk, lol, and as a person who works with customers every day? You might need some training from Juan. Be KIND.
I never expect much from fast food chains, however I get a taste for a fish sandwich from time to time. I like BK bc the sandwich is bigger than McDonald's. I was disappointed to find a tiny (by comparison of the original) square patty on a thick bun... some things should be left alone ? the service was great, and the food was hot but I might as well go to McDonald's for the fish sandwich...