Zak's Cantina - Ottawa

More for the aesthetics and atmosphere, but the food tasted average. My friend said it was the best nachos she had though. Also I feel like the best part of the restaurant was because you get to sit in a bus and eat your food. The bus does not sit big groups so if your group is bigger than 4 than you'll have to separate.

It's a bit of a misleading google posting. Zak's Cantina doesn't appear to be its' own restaurant now. I guess looking at past reviews it once was, but it's not anymore. It's really disappointing. My family and I went to the city specifically to eat at this restaurant around 2pm on a weekday to try to get to eat in the bus shown in the pictures, but we were told by someone cleaning inside about how Zak's Cantina is only open when Zak's diner next door is really busy, and maybe on the weekends. I don't know why it has its own hours listed here, when they aren't true.They also said that the menu at the diner is the same as the Cantina one, which is true now, but there are like two or three things you could say are TexMex on the menu with a whole bunch of diner food. Also, the decor at the Diner does not compare to the decor at the Cantina. There is a bit more that could be said about this posting not matching real life, but it is what it is. I personally think they should update this posting or just delete it entirely and write something about the Cantina on the Diner's posting. It would probably save some trouble.

Pleasant service, food was average in terms of quality and quantity I needed to clarify what was on the menu with the staff..

If there were zero stars, I would give zero stars for service from the gal behind the bar on Tuesday, August 23rd, 2022 at around 1pm. My husband walked in with our 2 kids and ordered a chicken nugget and a pogo stick kids meals. On the menu, it says that the meal includes a drink and dessert. My husband didn 't ask for the drink and dessert when ordering, thinking that the waitress would ask later. When the food arrived, she didn 't bring drinks and ice cream with the meals, and my husband asked about them. Then the waitress said you should have asked when you 're ordering the meal. She proceeded to prepare the drinks as if we did something wrong. Then we asked for the dessert. She checked the menu to see if it came with a dessert. Shouldn 't she know? She couldn 't see the dessert so she said what do you know? The meal doesn 't come with dessert anymore. turns out she was looking at the breakfast menu. She begrudgingly gave us the ice cream. Before we left, we asked her for take out spoons but there none so we got forks. The last thing she said to us was, next time, you should tell me in advance because I can 't read your mind! how rude! As the host, shouldn 't you be a little more polite? Also, you should ask the customer if they want the juice or dessert instead of chiding them for asking for it later. It 's the server 's job to clarify the menu. Not the customers. It just made me so mad that she was rude too. We will definitely not go back again. Everybody in Ottawa was nice until we came here. Shame on her.

A must stop every time we are in Ottawa. Have been coming here for over 20 years and don’t miss one of our meals at Zak’s!