Rideau Bar & Grill - Ottawa

This restaurant is a great spot to have a quick meal before catching your flight from Ottawa airport (YOW).

The staff at the restaurant was extremely unfriendly.

During a layover at YOW, I met up with my cousin for a meal. We split a plate of nachos and each had a glass of wine. The nachos were average and nothing special. However, the most memorable aspect of our dining experience was the sour attitude of our server. Although she wasn't particularly rude to us, she had a constant frown on her face. The service was incredibly slow, despite the fact that we were the only table in the restaurant for part of our visit. It seemed clear that she disliked her job, and as a result, her customers. Some individuals are simply not suited for customer service roles.

Unfortunately, the experience at this restaurant was terrible. There were only four other people at the restaurant and it still took over half an hour to get our food. My plate (Asian Burger) was unseasoned and it was mostly pieces of fat. The side of fries were pretty decent, though.The service from our waitress was bad- she seemed very tired or moody, spilled several things and did not smile once. Perhaps the restaurant needs to hire more staff so they are better rested when at work.Will not visit again.

Ate here pre-security when flying out of Ottawa. Food was good; fairly standard fare for a grill of this style but compared to many airport restaurants it stood out. Service was quick and staff friendly, very relaxing when prepping for a flight.