Mcdonald's - Ottawa

In the drive thru, they usually get your order wrong every third time. Better to check your order properly, before moving on. They are especially bad at missing extras, like bacon on your burger, or salsa with the breakfast burrito. Coffees are especially mixed the most.

I can't name a single time we have been through the drive-through where they have gotten our order right. Very frustrating. Always need to double check before we pull away. At this point and after this much time (years)… It reflects on poor management or "could-care" owner. Not training the staff the way you should be. Testimony to how far McDonald's has fallen.

If you go for the kids and don't expect your order to be right "drive trough" only that's the right restaurant. Still waiting for my missing food. Cost more in gas to go back than the food is worth it.

It's usually dirty. They are usually out of condiments. The condiment/napkin area is in disarray. The garbages are usually full. The service is usually fast. The food tastes the same as every other McDonalds in the country. But here are other things...it's dimly lit. Seriously the ambiance is awful. They used to have a window but got rid of it for some reason...they should put it back. The seating area feels insecure...it's that bad. The bathrooms are the Walmart bathrooms which are beyond gross. The staff are very friendly...what a nice surprise. Many have been there forever and they seem to be genuinely nice people. Overall...a typical walmart McDonalds (which will never get more than an "average" in my books" with some detracting features which unfortunately cannot be overcome by nice people working there.

I would rate this restaurant four stars because the service is typically very polite and reliable at this particular location.