Tim Hortons - Ottawa

If you plan on getting a coffee before work, make sure you come to this location at-least 30 minutes earlier because nobody working here knows how to read a screen or communicate.

Make sure when you’re leaving with your coffee,A) they make the correct oneB) when you have to argue with the server that the lid marked TT, does not convince you it’s a double double you get the coffee remade properly.After conversing with this individual whom I watched make the incorrect coffee prior to putting a lid on also proceed to tell me that I leave with that or nothing at all. Great service. Obviously as soon as I went to take a sip, it’s the wrong order. Like I had made aware. First and last time will be to this Tim Hortons. Best luck to anyone else.

Very disappointing, waited for 5 mins, need to ring bell it seems, rang it multiple times but no one at the counter. Tim Hortons is quick service I believe, I cannot wait for ages to get a cup of coffee.

I got there at 9:30 PM, so there were not many donuts left, but the honey Timbits I could get were tasty and fresh. I think it’s preferable to limit food waste so no complaints about the lack of variety at that time of the day. Just an FYI.The digital tablets to order are always a bonus in my book.I got an espresso, it was good and reasonably priced. However the employee who prepared it appeared to get something on their hand (sugar residue? while preparing it and they shook it IN my coffee. That was so weird, and probably unhygienic.

I was very disappointed for the second time now of going to this Tim’s location. The first time I went I ordered a bacon, egg, lettuce tomato English muffin breakfast sandwich and when I got to work I discovered there was not bacon on my sandwich. I was not happy. I was at work then and I can’t go back and have it remade. Today I went and ordered the same thing and I got a very tiny piece of lettuce and the equivalent to half a slice of bacon. See photo below. McDonalds is far more generous in making the same sandwich by giving you 2 full slices of bacon making the sandwich more worth the money. This Tim’s at 1494 Cyrville Rd, in the Circle K is definitely more convenient for me in the morning. But I will definitely drive a little further in order to get value for my money. The sandwiches at Tim’s are not worth the money that you pay. Things are expensive now and I believe that businesses should provide value in order to keep business.