Thai Express Gloucester - Ottawa

Service was alright lady at counter was not friendly asked her a question about portions. Now it was put in a smaller container I asked why she told me the bowl portion was extra.....not advertised at front on the menu screen that it came in a smaller container....Food was alright but service at front counter sucked customer service she was cold and not friendly, hey if you are in customer service at least reply back to your customers with a smile and be friendly, they are your bread and butter.....

Visited location on Oct 23, 2023 and a couple of weeks after notice a double charge on my Visa. I am having a difficult time to sort this over charge out. No telephone answer.Parking: Good

My Pad See Ew was perfect. A little spic and the noodles were firm but cooked. Much better than the other Thai expresses that I have gone to. Last week I went to one in Orleans and the noodles were so soggy and falling apart.

The food is disgusting. the taste of something burnt. They gave me a portion and immediately took it away and started putting out pieces of food from there. it was disgusting and expensive for the portion. A few pieces of pepper and onion are complete disgusting. I had to throw away half the portion. I don't recommend coming to this place. 17$

Never had any problems with other locations of this chain. I always order extra sauce with my noodles in Rideau Centre and they never charge me. This location charged me but I thought-ok whatever. Then they decided to place my sauce soaked noodles in a regular paper container which was bound to leak? I asked for a plastic container which other locations automatically use and don’t charge for but the lady told me I had to pay for that too? It’s like charging someone for a large drink but then saying you also have to pay for the large cup size? What? Never will I ever go here again.