Mercure Oostende

I never met someone who s working in a hotel with such an attitudine like here. The lady from breakfast had a really weird attitudine . For the breakfast, prepare yourself for some croissants “from yesterday” with some flies on top, expired eggs and a fruit salad from last week I guess. Also , dont expect yourself to have a clean room, even after cleaning is done, the room is the same or maybe worse. And theres no isolation, if u have a room with “city view” you can also hear the sounds of the car Bad experience and I hope I ll never come here again and thats mostly because of the attitude of the staff.

Excellent location, easy to find. A good welcome on arrival, the room was clean, comfortable and spacious with a view of the square and the shower was roomy, hot and powerful. The staff were friendly and spoke good English, my Flemish is very basic. Thank you.

Hotel Mercure Ostend provided a wonderful stay with its stunning beach (2min walk), spacious and well-designed rooms, exceptional service from the friendly staff and a strong focus on cleanliness and safety measures. Highly recommended for a memorable and comfortable stay in Ostend. Dining options: many restaurants available around the hotel

Generally satisfactory. Room was clean and comfortable. But pillows were like stone slabs! Not to my taste. No alternatives were on offer. Was bonus having BBC1 channel, enabling us to watch home news and the Womens' World Cup final! Parking was a serious issue and I would strongly advise reserving a parking bay when booking this hotel. Only 15 are available in an underground car park opposite. Staff were obliging and welcoming.

The carpet inside the room was not clean but the bed was comfortable