Yum Roll - Omaha

We didn't receive all the items we ordered for our bowls, even though we paid extra for them. The one bowl that did have meat had very little, and it was mostly rice. However, the flavors were quite good. Grubhub issued a credit for the issue, but it would have been great to have our order made as requested.

I picked up my order, and it felt like they had only half-prepared it and then neglected to complete the packing. I received naked rolls without any of the sides or sauces. The employee who handed me the bag didn’t make any eye contact or say a word; he just gave me the bag and awkwardly tossed chopsticks inside. I'm quite dissatisfied with my experience.

I usually love this place, but I just had a really disappointing experience. I ordered two bowls and a sushi roll online for takeout. When I arrived to pick it up 30 minutes later, the staff handed me a bag that only had the sushi roll in it. I informed them that I was also supposed to receive two bowls, and they directed me to the back of a long line on a Saturday afternoon to wait for the rest of my order. By the time I reached the front again to reorder, they had run out of half the ingredients needed for my bowls. I couldn't cancel the order at that point because I had already paid online. Overall, it was a very frustrating experience, and I ended up waiting a long time for subpar food that had the wrong ingredients. To top it off, my sushi roll was also missing some ingredients.

This is the 2nd time I?ve ate here. Yesterday was better than the first time however my rolls where interesting. Some hot, some not, some stayed together some didn?t. Taste was good but I think in a hurry doesn?t work for sushi. First experiencewasn?t great with service no sticks, no napkin, no soy sauce couldn?t understand him and he didn?t know how to count cash orchange. Yesterday service was nice and I received a normal tray with essentials. Will come back when in a hurry but that?s it. ;

The staff at this restaurant are outstanding and the food is exceptional. Although I'm not a huge fan of sushi, I really enjoy the rolls here, and the Tuna Tower is fantastic. Food: 5/5