Old Chicago Pizza Taproom - Omaha

We have placed our order online, which said it would be ready until 8:34. my man came there and waited for almost an hour all the time when the host came to him twice wondered what the name was on the command and another person. I had to call and talk to the manager in the service (super at this point annoyed! madison was the service manager with whom I spoke, she was amazing! she immediately pulled out our order and compensated us for the inconvenience! she immediately looked after my problem while she was still busy with the whole chaos that I could only imagine that they were just short-occupied! great job madison! they deserve to keep the position they have if not again!

Went for lunch. Service was good, and the food was good as well. Just what you expect in a decent chain restaurant. I like their cauliflower crust pizza.

First time stopping in during the lunch hour and it a very nice experience. Our server, Chris, was super friendly. Our food was great and the place was clean. We waited a little longer than usual for the check, but no worries...we were happy to be out of the heat for a while.

Ordered the nachos, a salad and a 9 slice pizza. To give some backround, I am not a person to be picky at all, nor to complain, but this was honestly a horrible experience and so decided to leave a review. The pizza would’ve been good if I actually got 9 slices worth, like it said. It was a small probably 8” pizza sliced into 9 pieces but there was only one piece I’d consider big enough to be a slice...so there goes my dinner. Secondly, the nachos as seen in the picture were just gross. They had no flavor, the chips were burnt to a crisp, and the cheese was cold and barely covered them. I’m just disappointed. I remember this place being very good back in the day and now I just feel like I got robbed. The only reason I gave two stars is because I could physically eat the pizza and salad. Smh.

Man, I was disappointed. Our pizza $26 for a large….suppose to be fresh. That straight out the freezer. I’ve made better frozen food at home. Then he ordered a “small” order of boneless wings. $9 for some nonsense. Our drinks were flat and our appetizers was unappealing. Overall. I will never go back and would discourage anyone else from going in. You’re better off staying home. The food not only will be cheaper, but I promise, you’ll make it better too.