Mcdonald's - OHalloran Hill

Josh was fantastic today woth both presentation, product and ESPECIALLY customer service. A game changer for the business. Kid-friendliness: Kids would love him Service: Take out Meal type: Dinner Price per person: A$20–40 Food: 5 Service: 5 Atmosphere: 5

Got mac favourite box meal but one burger was missing always every macdonalds get food something is missing Food: 1 Service: 1 Atmosphere: 1

I've had some bad service there ! Service: Dine in Meal type: Lunch Price per person: A$1–20

I have been buying takeaway food from this McDonald's for a long time now specially for my clients , and I have to say that I am not impressed for some time. Every time I ask for a receipt, they say that they are out of ink for the printer. This is very frustrating, as I need a receipt for my client's record keeping. I understand that things happen, and that printers can run out of ink. However, I think that this McDonald's could do a better job of managing this situation. For example, they could have a sign up at the counter that says that they are out of ink, so that customers know what to expect. They could also have a system in place where customers can still get a receipt, even if the printer is out of ink. Overall, I am not happy with the service at this McDonald's. I hope they fix the issue. Recommendation: I recommend that the management of this McDonald's take steps to address the issue of running out of ink for the printer. This could include: Putting a sign up at the counter to let customers know that the printer is out of ink.Having a system in place where customers can still get a receipt, even if the printer is out of ink. Ordering more ink cartridges so that the printer does not run out as often. Service: Take out Food: 2 Service: 3 Atmosphere: 2

I hesitate to even give one star overall. Worst food ever, l waited for 20 min amongst about 10 other people. I watched them put my burger on the counter then left it for 10 min, then they put it in the warmer. I watched one of the staff sit on his phone behind the behind counter, pretending to make up the order. There was no order, no respect for customers, no one seemed to be in charge, when l finally got the order, it was stone cold burger, double order of fries which I didn’t want and a random sauce in the bag. By the way adding extra fries and random sauce does NOT. Make it ok. I returned my order and received a refund, thank you. But TOTALLY unacceptable. Food: 1 Service: 1 Atmosphere: 1