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Contribuiți la feedbackI ordered my pizza online and had it delivered to my work and I asked the lady that delivered it where my shake peppers and cheese were and she said in box. I was charged for them. They were not in there. I called the store and they said they werebusy and it would be a while before they could deliver them or they could give me a instore credit. I said never mind. Iwanted the things with my pizza not later not an instore credit. Geeze!! Get it together.
On September 22nd at 8:53 p.m. I ordered the Detroit style supreme and a root beer 2 liter. I ordered delivery and it came without the root beer. There was hardly any toppings on that pizza other than that things would have been perfect. When I call Iget an automated voice and on hold forever. I call again today and I get someone and they put me on hold after I told them whathappened. They said they were going to get their manager well I'm on hold forever and then call hung up. I talked to the driverthat delivered it it didn't come with a root beer when they picked it up. I left you guys a good tip and everything even thoughyou're using doordash. Because I ordered through the Pizza Hut online. I haven't eaten here in years. And was just interestedin this Detroit style. The bread and everything was fine but you guys have to step up your customer service game.
Always received poor service, but this time was unacceptable. I was charged for the over priced pizza but it never delivered. Neither the store or customer service was interested in the situation; we were hung up on every time we called. Do yourself afavor and go somewhere local. Never again will Pizza Hut get my money.
I had a great experience ordering my pizza at Pizza Hut yesterday. The employees are friendly, efficient, and professional. The hand tossed pizza is better than I remembered. It was an awesome pizza. I had not been to Pizza Hut and it seemed better.
Spent 74.00 on pizza that was so disgusting, plus we waited over an hour. I called to complain and asked for the order to be replaced the manager Jennifer said she had no order for my name or my phone number I told her I could bring back the order shesaid there was nothing she could do I asked for the district managers number and name she said call back Monday. Very badcustomer service worst pizza my family tried to eat. 74.00 dollars in the trash. Thanks Pizza Hut. I will never order from thisplace again!!!!