Texas Steak Express - Odessa

I have ordered here for years slowly but surely they have declined in service and quality. We ordered a meal tonight they told me it would be an hour and 45 minutes I verified the address when it did not reach us I called on it they tried to explain to me that the computer had glitched and then they sent it to my work address when my work told them it was not there they said they tried to call me I did not receive another call period so I called back and they told me it had been returned to the store. So I asked if they were sending out fresh food and they assured me they were this was not medium steak it was over well done I didn't throw a fit I didn't ask for anything extra they gave me a cookie to make up for it. The most inferior service I have received from them in years. I will be calling the manager tomorrow

The steak was awesome and tender, the baked potato was hot and fresh, and I loved how easy it was to order online and pick it up through the drive-thru for lunch! I wish the salad was a little bit bigger, but it was still a great meal!

Always very pink burgers. Doesn't matter how you like a burger you're getting it medium to med well at best. My Family likes hamburgers well done. This means cooked thoroughly without pink. Out of five times ordering the burger well done and being VERY clear, they got it right once. Very frustrating. It's no fun to take the burger apart and put it in a pan and cook it until it gets done. If anyone knows how to cook a burger well done please demonstrate this to the cook.

Patty had a great taste. One of the best burgers I have had in a long time. Broccoli was nice and buttery. Baked potato was just right. Will definitely be back

Best work environment I've experienced since Genghis Grill closed down! Great work flow, and teamwork.