Burger King - Ocala

The service at this restaurant is top-notch, with a wide variety of items that are sure to satisfy any customer.

The food at this restaurant was stale and unappetizing. I ordered an original chicken sandwich, but the bun was hard, the chicken was cold, the lettuce was wilted, and there was an excessive amount of mayo. I ended up throwing it away and had to settle for a bag of pretzels for lunch while working for another 6 hours.

It's unfortunate that the restaurant has closed, as mentioned in the newspaper. The owner seemed to really enjoy the location, which was perfect. However, the food wrappers were greasy and the overall quality was below franchise standards. It's understandable that the labor market is tough, but there were some great employees working there. Unfortunately, there were also some staff members with poor attitudes, lack of personal hygiene, and inappropriate tattoos that could affect the restaurant's reputation. I hope that either corporate takes over, a new franchisee takes over, or the current franchisee pays closer attention to details. My heart goes out to the staff who have lost their jobs.

This store fails on all fronts. They advertise ice cream but don't have any and the rodeo burger I order was just a burger with bbq sauce instead of katsup. Extremely dissatisfied.

I wish I could give less stars. Only car in the drive through and over 15 minutes we waited for our food, not to mention they messed up the order and when we called them about it later, their manager, Mariah who is an extremely sorry excuse for a manager and probably shouldn't have a job let alone a managers position explained how it is OUR fault and proceeded to hang up. Not one employee there has any work ethic, and why should they when their manager is about as worthless as they come. Take the extra 3 minutes and go to the one down the street, they are at least decent over there.