Royaltea Usa - Oakland

Truthfully I 'm hardly qualified to review their drinks but I needed somewhere to sit and work and have a refreshment. So I called to verify they are indeed a Wifi enabled cafe. She confirmed they have Wifi. So I walked the half mile while waiting for my car to have an oil change. Only to learn you aren 't allowed to sit down. I said to her, I wouldn 't have walked half a mile if you told me there was nowhere to work. I said I needed somewhere to work . She said you asked if we have Wifi and not if you can sit down . Really? That 's the reply? Why would I even need Wifi if I can 't sit down? Maybe they have decent boba but I 'll never know and I 'll likely never recommend them. And likely share this story since it 's in my usual stomping ground Need to remove the misleading info from this business about their Wifi situation

Tried again after 2 years. No improvement. Boba super sweet, could be more chewy. Tea feels watered down.

I really enjoyed the two drinks I tried at this restaurant. My partner ordered the Cream Puff Milk Tea, which was deliciously creamy. If you're looking for something creamy and flavorful, I suggest trying their milk teas. I opted for the refreshing Passionfruit Tea, which I loved. The cups are perfect for take-out, and the wait time was less than five minutes. Overall, I highly recommend this place. The drinks are well-made with plenty of flavor, and they don't skimp on the ice like some places tend to do.

Poor customer service, the lady that took my order legit just argued with me that I did not order boba when I did! She pretty much accused me of lying about 50 cent boba, instead of arguing with me, why don't you just fix the order. It's not my fault you took my order 10 feet away and didn't hear me when I wanted to add boba. I left with no boba because I didn't want to spend any more time there. I will never return, rude and unhelpful and the tea wasn't even good.

I got the Lychee Tea with boba and it was good! Only miss was that I didn't get enough of the fruity Lychee flavor, just tea. I got 75% sugar and some places make it way too bitter when you don't get regular sugar, but this place made it moderate which was good. Service was fast too.