Pho Banh Mi Cafe - Oak Lawn

It use to be good when it first opened. Now they are cutting corners, and it's showing. The front of the restaurant has aslo been getting dirtier, so now I'm concerned how the back is handled especially when they send raw meat when you order delivery. The spring rolls have less items in them now, but still charging the same price for them. They left out the avocado, and cut a shrimp in half for each spring roll. Their prices don't reflect what it once was when it first opened. I hope they make the necessary adjustments. Edit: July 10, 2022. I've have been back since and the front of house is cleaner, but the bathroom still need work. The food is good, but they haven't adjusted the prices for the items they subtracted from the dishes. For example, the Premium Noodle Soup doesn't come with ox tail anymore, but the price is the same, and I haven't noticed compensating with more of any of the other ingredients. I'm still willing to give it a chance since the pho is good. Hope it continues to improve and make the necessary adjustments to their menu/prices.

Have been here 3 times, the first couple of times were decent and i decided the pho was worth returning even though the customer service was subpar. today was my last time going as the restaurant seems completely filthy and neglected?half clean silverware, a bug in my boyfriend?s cup, greasy napkin holder, crumbs all over the booth and fingerprints all over the doors. the spring rolls were also gross, hard to chew, and had the fishiest tasting shrimp ever. the pho just doesn?t hit the same anymore, especially eating in a dirty restaurant (can?t imagine the kitchen). this place is usually empty for a reason!

Much better than the current rating suggests. It?s just that they are short staffed and perhaps there is some struggle as a small business. Peoples expectations might be high because of the location. This is my third time interacting with this restaurant. First time I was picking up an order for someone else and it smelled so good I made a note to come back for myself. Second time I ordered uber eats and it was good, especially the bubble teas; I did notice the shrimp was cut in half in the spring roll but ok, it was good enough. Third time I had the strawberry matcha bubble tea and it was tasty. I will be back now that I know their crepes are made with rice flour instead of wheat. I?ll probably try the pho too. And I?ll definitely back for more bubble teas.

Stopped by randomly and I really liked the boba and the atmosphere.

I have been coming to this place since the opened and never have I ever had such a bad experience as today. I had called ahead and ordered for pickup. When i arrived at the store I find out that they never even put in my order. I was waiting for 45 MINUTES. For two items. While they continued to serve people who ordered after me. Completely ridiculous, unorganized, and unprofessional. Safe to say I won?t be coming back.