Naf Naf Grill - Oak Lawn

The only reason why I gave it 1 star is only because the food is good, but the service, the service is horrible! I come here only because it’s the only one in this area, unfortunately! This is not the first time I have a negative experience here so I decided to post so people can prepare before they come here. Today, 6/21/2022 at 5:00 pm, I came to purchase food, and the girl who was serving was horribly rude to me, she was banging the tops of the containers and the spoons, giving horrible attitude to me, I was being super nice, I thought maybe it would change her attitude, but it didn’t, she continued being rude and throwing my food as she was serving it. 2 guys walked in and her attitude was completely different towards them, she even offered them samples of the food and was being so flirty and kidding around with them, I proceeded to pay and she rolled her eyes and glared at me because I asked her for sauce. On top of it this, there were no napkins and the restaurant just looked unorganized and dirty. I hope managers or owners of this chain read this and learn of the unprofessional people they have working this location and make some changes before they end up having to close it due to not having clients.

Out. this is one of my favorite places to lunch. I don't even know why I always come back when it's obvious they don't want my business. the workers are not friendly, the managers are not rude. it is a coworker that I try to tap because it always offers the best customer service. I appreciate their friendliness, and I think the rest of them should be retrained. her best worker was not in charge today when I stopped at lunch.

Save your money! Nothing was fresh except the pitas. I ordered two plates took me less than three minutes to get there, both orders were cold not even warm! Falafel’s were burnt, dry, and old. Chicken overly coated with a sauce. Absolutely terrible. Now I know why there is never anyone in there.

I’m not even going to lie, this food is nasty. It has an underlying aftertaste of this musty flavor. This was my first time going to Naf Naf Grill in Oak Lawn and because of this I would not visit another Naf Naf Grill location. SemSem Mediterranean in Tinely Park is way more TASTY with greater sized portions than this. I’m a petite person with a small appetite and even I AM complaining about how tiny the plates are!I got three measly scoops of rice and when I asked for more, I was told the surcharge would be $3. I wouldn’t have gotten more than a scoop and a half of rice anyway. ? My biggest regret is paying for this food, and wasting my time waiting in lie just to be disappointed. The flavors are not on point and the pita bread is ridiculously small. I work HARD for my money. I wish I could get it back because this is ridiculous. The only thing that did taste good was the AHA sparkling water, the $1.70 piece of baklava, and the pickles on my chicken shawarma.

The food is delicious! I legit go here at least once a week. The customer service is horrible though, which is why I gave 3 starts instead of 5. The young lady, who I assume manages the restaurant, always has a horrible attitude. She’s a black female, but I don’t know her name. The receipt she gave me says Mita. It doesn’t fail, every time you go there, she acts as if you’re disturbing her. Like I said, I assume she’s the manager because she’s typically giving orders to the younger workers. Sometimes she even comes in with a bonnet on her head and don’t always use gloves. It’s unreal. And there’s always a wait, even though there’s never more than 2 people in line. She needs to change her attitude or leave.