Chicken Express - null

The owner of this franchise is also the owner if the Hearne location. This review is for Franklin location. i ordered 3 fish filets 2 rolls, mash potatoes and gravy, a 44 oz half and half. I get two fish filets, one roll. I even had them repeat my order to make sure they got it right. I get home and guess what? They still screwed it up. Hearne is a poor to deal with too. Yall need to step it up and get people that know how to write the orders down then double check that the orders are right before it is given to customers!!!!!

The staff here is SO friendly. Ready with smiles and courtesy, which is rare these days. It 's a busy place, considering the location. In a rural town, off the beaten path. But, the service is still good. The food is excellent. I highly recommend this place for travelers, visitors and the nearby community of Franklin,TX. I hope to remember the name(s) of the manager and other workers at this location as I plan to be a regular patron. God Bless y 'all! Oh, yeah. Don 't forget to get some Serendipity seasoning and a cup, or gallon, of their signature sweet tea!