Starbucks Coffee - Novi

The two ladies working today, July 16th, were incredibly kind! I wish I knew the names of the tall woman with dark hair in a low bun at the cash register and the shorter woman with a bun and glasses who prepared my drink, so they could be acknowledged for their great service! My experience with them was genuine and uplifting.

I had my very first Frappuccino, and it was incredible! I tried the chocolate chip flavor, and it was absolutely delicious!

I visited this café on Tuesday and had the pleasure of meeting an incredibly friendly barista. Despite the busy atmosphere, he engaged with customers, laughing and chatting with a smile on his face. It was truly inspiring to see someone so passionate about their job. His name tag read "I am Groot," which I found absolutely fantastic as a huge Marvel fan! I asked for his real name because I wanted to leave a review about my experience, and I believe he said it was Ren. He recommended a drink, made it for me, and it turned out to be fantastic. I’d give it a perfect 10 out of 10 and would definitely come back!

Considering the current situation that is going on in the world right now, and basically everybody is looking for people to hire, they still do a great job for what they have to work with. Very good with fixing a drink order and making a moment right with a customer, lines can be long and just a bit slow. But if you don't want to wait, mobile order or go to a different starbucks. Simple. Overall keep up the great work guys! Also people should be actively listening for their orders its hard to hear when you have mall music, masks on and the kiosks has a sneeze guard as well...