The Habit Burger Grill - Novato

I love the Double Char man and when you add a patty it's a triple char lol. My favorite burger place in Novato

Trash. Terrible customer service. Fries were burned and salty. Staff were unprofessional. An employee worked on something in one of the front registers and asked another employee who was not busy to help my friend and I. He always said what? And what? but not funny to be rude. Just a terrible experience. Super expensive for foods that it was not worth, noticed.

Have been to this Habit every time I go hiking at Point Reyes (around 6 times so far) and have been very happy with the food quality and the staff every time.

This place used to be really good with exceptional service when they first opened. Now the service is mediocre and the food sadly has gone down hill while the prices of course have gone up as with everything in this inflated economy but this restaurant had a really good product and at reasonable prices and now I'm looking to other burger joints when I'm craving a burger instead of going here. Also they removed some of their best frozen treats the chocolate malted! You can rarely find these anywhere else but you can get a regular milkshake in a variety of flavors especially cookies and cream just about anywhere. You're losing customers by being like all the other burger joints not gaining them.

Too slow, too loud, and they messed up my easy order so bad I had to throw it out. Update: In fairness to my review, Habit Burger didn't refund my money, but sent me a coupon to replace the burgers they messed up. I had a chance 2 weeks later to drive by again and use them, and this time the music was turned down, and they provided me the same meal with no mistakes. So I raised it from a 1 to a 3.