Arby's - Nottingham

I recently visited this restaurant and used the drive-thru. The person working there took my order incorrectly, charged my card twice (although they only charged me once for the incorrect order), and was quite rude. I ordered a large double number one with curly fries and Coke/Pepsi. Next time, I will go inside to order to ensure my order is correct. Despite the issues, the food tasted good, similar to Arby's.

I got there late about 45 minutes before they closed, and unlike a lot of other places, I was greeted with a smile. I wanted a milkshake, so I asked the gentleman if they had cleaned the machine for the night. To my surprise, he said no, we don't do that till after closing, so I was able to have a milkshake and my favorite Ruben sandwich, and my girlfriend had her Mozzarella sticks. Over all that was the best service I have received from a fast food restaurant. They all had good attitudes and great team work thank you guys

They got our order wrong. I really wanted a mint milkshake, which they advertise as mint chocolate milkshake. The guy gave us a plain chocolate milkshake-no mint. What a bummer. But the crispy fish sandwiches were good. Better than the ones at Burger King or McDonald's.

I absolutely adored their smokehouse brisket sandwich. The staff was incredibly friendly and helpful during my first visit. The experience was enjoyable and they even have wheelchair-accessible tables and ramps.

The food was enjoyable, but there was a mix-up with the initial order and they forgot to include the French Dip and shake.