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Contribuiți la feedbackLovely take away and so good when you ask fornthings like no soy sauce due to an allergy. Quick delivery and lovely food
Food ordered- delivered after 45 mins. A dish was missing, I rang to ask for this to be brought. The man on the phone told me, I can add to the next order, rather than wait now. I said no, as it was someone’s dinner, he said they were busy and he will write it down and pass it on. 2hrs later still missing food. A real shame.
The best Chinese delivery place in Norwich by far. Reasonable prices, reasonable delivery times and lovely food. Definitely our go-to for a lovely takeaway, and we've gotten our family and friends hooked too!
I very reluctantly had a Chinese from Ken Tongs for my grandads birthday (his choice) and once again it disappointed. We had 2 of 11 dishes missing despite being charged for them. Half of the food was Luke warm at best, despite waiting an additional 15 minutes after the collection time stated. When I called them to complain it was apparently my fault the food was cold, and they wanted me to drive back to return the food and prove 2 dishes were missing. I will try my best to never come here again.
Don’t like to leave negative reviews , however feel our loyalty has been taken for granted. Been coming here best part of a year , on average ordering £25 a week £100 a month) 2/3 weeks ago we ordered and we’re wrongly given a LARGE spring roll instead of mini spring rolls. They asked us to return the large spring rolls , in return for the mini ones. Felt that was wrong … what did they do with the large spring roll ?!? Anyway , let it go and ordered £35 worth Saturday for the boxing … and it was good. Today 27/4) ordered another £21 worth only to get given half a chow mein , instead of half a bag of chicken balls. My partner confronted the driver who eventually agreed to come back with the chicken balls , leaving us with the chow mein .. fine . However on return the driver came in, and physically put his hand in our bag to try and retrieve the chow mein… DISGUSTING. Going to take our money elsewhere , loyalty counts for nothing it seems!