Tim Hortons - Northville Twp

Was ordering and the lady asked if I wanted a hash brown with my food to make it a meal and I said “that would be great yes” and then I order some Tim bits with no birthday cake ones. They forgot my hash brown and gave me birthday cake TimbitsAnd my large double double iced coffee is mostly cream

The woman who helped me out today was so sweet and she made my coffee just perfect!

I honestly don 't understand how the lady in the drive thru can still work there after this many negative reviews about her. After reading the reviews on here I knew exactly who they were referring to, and I was only there once today. I will never be back to this location because of her.I placed an online order for pickup here. There was only one car in line in front of me, so it went very fast. Got to the window, and the woman there actually seemed nice at first. She told me they didn 't have the waffles for the breakfast sandwich and asked if a croissant was ok instead. I had no problem. Still polite. She then handed me my drink, and I kid you not, she told me THREE times from the time she handed me the drink to when I set the drink in my cup holder to pull around to a parking spot to wait for the rest of my order. I literally have no problem with this and said ok. It got to the point that I was confused if she was actually talking to me because she said it multiple times in such a short time span. The last time she said it I was looking at her, I said yes, and she looks at me with like a half smile and says ok like I 'm stupid or something. I do not understand the sheer pushy, nasty, passive-aggressive attitude for literally no reason. I was nothing but nice to you. Why do you work here?Literally go to any other location if it 's not urgent. I 've never been treated this way by any person in the drive thru at any fast food place, ever. Not worth it.

Personally Tim Hortons has been my go to coffee place for years. Today I got an everything bagel toasted with extra butter and one side was completely dry. I’ve started ordering with extra butter regularly because I was noticing the bagels had lots of dry spots so I assumed they are only allowed to put a certain amount. It is an up charge for extra butter but that doesn’t bother me. However when I’m charged extra for what I ordered and it’s not coming out that way it’s a bit frustrating.On top of this the lady taking the order tried to cut me off in the middle of ordering. When I got to the window she sat there laughing and giggling with her coworkers and ignored me. All the while there were no other cars in front of me nor behind me in the drive through. Time to start looking for a new coffee place I guess

If u could leave 0 starts I would for their workers. Slow and unprofessional especially that person called Marwah because I was just talking to her and she kept ignoring me like seriously do you even know anything about customer service. You accepted this job you need to do it right. It’s not our fault that you’re a miserable person and you hate your job and at the end I get wrong items.