Shades Of Green Coffee Shop

The staff at the cafe do not seem to appreciate their customers. When they are not loudly joking and laughing like hyenas at a table, their service comes off as resentful. I can only assume that they must be family, as this kind of attitude is detrimental to the business. I will not be returning, as there are plenty of other options available.

I recently had a family reunion Sunday lunch at this restaurant and it exceeded my expectations. I was initially apprehensive after reading some negative reviews and entering the center through an industrial estate did not help, but the Garden Centre itself is excellent and the restaurant was a pleasant surprise. We all opted for the roast chicken dinner, with me choosing the small portion which was just right, while the regular portions were quite generous. The desserts were delicious as well. The staff were all friendly and helpful, providing good service. I'm not sure what the previous reviewers were complaining about, as my experience was quite positive.

I have always visited this garden with no complaints until today. I was looking at the name of one of the outdoor umbrellas which had no price shown, so I was busy typing the name of the manufacturer to get an idea of the cost on my mobile and see if it had lights included when a guy whom I’ve not seen before was like speedy gonzales and in my face asking did I need help, I ended up feeling so uneasy at the way he approached as I’m sure he had spotted me with my mobile phone and was more concerned about me using my mobile then actually helping me. I have visited this garden center when the owners have been present in the store and they come across lovely with their customers . So hopefully they do get to read some of the comments on here, then have a friendly word with their staff as I can agree that some staff don’t always come across friendly. if they don’t like working with customers face to face then maybes they are in the wrong job.

I visited with a friend! Not a good experience it was freezing cold! The heaters are over head but they clearly weren't on as there was no heat coming from them and they weren't red! Which would confirm they were on! As it was so cold the hot drinks went cold very quickly! The food was over priced and sub standard. I won't be back in a hurry!!

Called in to get a quote for turf and hedging. A nice chap obliged and quoted delivery rates and times. On A visit the following day to order said items, my husband was met by a woman who not only doubled the delivery price but was extremely rude. Having spent hundreds of pounds over last two years at Wansbeck GC, we will not be spending a penny more...which the woman in question said was fine with her!......a note to staff, please consider that people have hidden disabilities and issues and if you insist on not honouring quotes, then do so in a more professional manner not one that can leave people dealing with disabilities extremely upset.