Swiss Chalet - North York Industiral

I have been coming to this location for almost 15 years and have always enjoyed the food, service and atmosphere. The restaurant is clean and the servers are attentive. I love this restaurant and look forward to eating here every time. Service: Dine in Food: 5 Service: 5 Atmosphere: 5

Service was great friendly, attentive staff. Haven't been in years. Admittedly, I'm not a huge fan of rotisserie chicken, but went with a few families for an impromptu Friday dinner. Food was ok at best. I remember it being far better in the past. Would rather spend a bit more or a bit less elsewhere. Food: 2 Service: 5 Atmosphere: 3

Meal type: Dinner Price per person: CA$50–60 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Crispy Quarter Chicken Parking space: Plenty of parking Parking options: Free parking lot

Want to start off with that the experience with Swiss Chalet ruined Thanksgiving. Lets go by parts... 1. Placed an order on October 9th around 1pm at this location as closer locations to where I lived showed that some items I wanted were out of stock (so I had to drive further in order to get what I wanted for Thanksgiving dinner with my family); 2. At 8:15pm (pick up time was at 8:25pm) arrived at the location and told the employee that I was there to pick up my order. She then left to call for her Manager and he came (and this is where things start to go sideways)... 3. Manager saw what I ordered, looked at me, sarcastically smiled and said I will see what I can do . I thought to myself what do you mean you will see what you can do if this was ordered and confirmed at 1pm!? ; 4. While I was waiting, others came in and asked for meals and the employees answers were we don 't have any more food, all sold out . Started to be suspicious at this point; 5. Eventually the Manager comes back with my order and hands it over (didn 't say anything was wrong with my order, nothing); 6. When I get home and have my family waiting for Thanksgiving dinner, open my order and... Chicken was cold (the way it was cold, it could only have been done several hours prior with no reheating; More than half of the items I ordered were not present and were replaced by other items (fries replaced with normal/entire potato, deserts I asked for all replaced with pumpkin pie); No buns/breads at all; Between other issues. In sum, I paid for a meal which I didn 't get (or got 10% of what I asked for). This tells me a few things happened... 1. Instead of saving the items I ordered several hours ago to have them available for me, they just sold it to others which were showing up prior to me. 2. They didn 't call me in advance to say something was no longer available. 3. They forgot to make my food at pick up time or hopped I wouldn 't show up. 4. Were not upfront when I was there picking it up to say what was missing and if I wanted it replaced by A, B or C. This is the most unprofessional service I have ever experienced in my life. It is thinks like this that destroy a business so I hope that Swiss Chalet management looks into this or else locations with service like this will eventually be closing doors... Service: Take out Meal type: Dinner Food: 1 Service: 1

One of the nicer all-round restaurants to satisfy my appetite. I've enjoyed Swiss Chalet for close to 40 years. This great location has the warmest atmosphere one could have to dine in The waitresses are quick and can always put my order together with suggestions which is nice Never feel rushed to finish my meal. Triple A service. Thank you. Price per person: CA$20–30 Food: 5 Service: 5 Atmosphere: 5