Pigot’s Burger Club

Skip this place for a burger... it's just craft beer market...

Very good burger, but it seems that CRAFT might not be getting the orders or the staff isn’t aware of Pigot’s working out of their kitchen. Took almost an hour to get my burger.

Ordered burger inside CRAFT restaurant, on their website as they told me they don’t take in store orders, ok no problem. Ordered at 4:30 PM on a Tuesday, restaurant was nearly empty, not busy. Approximate wait time was estimated 15 minutes. 20 minutes pass, I’m trying to ask the host to follow up, my request gets ignored. Finally 40 minutes later at 5:10, they deliver me not even a room temperature burger, but a cold one that was likely left on the counter for much longer than it should’ve been. Had a below subpar burger that wasn’t much better than a McDonald’s Big Mac, given their premium pricing. That’s actually an insult to McDonald’s. A McDonald’s Big Mac would’ve even been better. Didn’t even leave napkins in the takeout bag. 0 for customer service, 0 for food quality.

This is inside the Craft Brewery Restaurant made by the regular kitchen staff. Well made. Check you mood for sweet, process cheese, and iceberg lettuce, then why not. Take out only. Order taken by the front of house staff.

Order ahead and pick up. If you order on site it will take a while. It’s located inside another restaurant so it’s confusing to find.